Support

We’re happy to help.

Have a question, found a bug, or want to share feedback about Arrow Escape? Reach out any time and we’ll get back to you.

Contact us

Email: arrowescape@zeitio.com

To help us resolve issues quickly, please include your device model, Android version, the app version, and a short description of what happened (a screenshot helps too).

Frequently asked questions

Is Arrow Escape free?

Yes. Arrow Escape is free to download and play. It is supported by ads, and you can optionally purchase “Remove Ads” to play ad-free.

Are all levels solvable?

Every one of the 50 levels is mathematically proven solvable. If a board feels impossible, use a hint — there is always a valid order.

I ran out of hearts. What now?

You can restore hearts and earn hints to keep going, so a tough level never becomes a dead end.

Does the game work offline?

Yes. Arrow Escape is fully playable offline. An internet connection is only used for ads, the daily challenge, and anonymous analytics.

How do I request deletion of my data?

Arrow Escape does not require an account and does not collect personal information. For any data-related request, email arrowescape@zeitio.com. See our Privacy Policy for details.